Digital Employees for Nuclear Energy: Rosatom Energosbyt Launches Software Robotics
Rosatom Energosbyt and PIX Robotics have signed an agreement to introduce robotic process automation (RPA) in the energy sector — a move set to enhance operational efficiency and improve service quality for millions of customers across Russia.
What RPA Is and Why It Matters for the Energy Sector
Robotic Process Automation (RPA) is a technology that uses software robots to automate repetitive office tasks. Unlike artificial intelligence, RPA bots do not make decisions — they replicate human actions on a computer, such as transferring data between systems, filling out forms, checking documents, and generating reports. They perform these operations thousands of times faster, around the clock, and without human error.
For the energy industry — with its vast customer base, strict regulatory framework, and massive data volumes — RPA has become a cornerstone of digital transformation. Rosatom Energosbyt serves nearly 64,000 corporate clients and over 4 million residents across five Russian regions: Kursk, Murmansk, Smolensk, Tver, and Khakassia. In 2024 alone, the company delivered 18.4 billion kWh of electricity. At such scale, even minor process optimization can yield significant results.
Why Nuclear Energy Needs Software Robots
First, software robotics enhances operational efficiency by freeing employees from monotonous tasks, allowing them to focus on work that requires analysis and decision-making.
Second, it reduces the risk of human error in document and data processing — a critical factor in the heavily regulated energy environment.
Third, it improves the customer experience: robots process requests and inquiries much faster, shortening wait times and boosting overall satisfaction.
PIX Robotics: A Leader in Russia’s RPA Market
PIX Robotics is a leading Russian software developer serving large and mid-sized enterprises. Its ecosystem includes three core products: PIX RPA for creating software robots, PIX Processes for managing business workflows, and PIX BI for data analytics and visualization. All solutions are officially registered as Russian software, meet state regulatory standards, and fully comply with data protection laws.
In 2023, the company was recognized as Russia’s Best Emerging Brand, and in 2024, it won the national ‘Priority: Digital’ award in the Artificial Intelligence category. PIX Robotics’ client portfolio exceeds 500 companies, including some of the country’s largest corporations.
Plans and Partnership Prospects
Under the agreement, Rosatom Energosbyt and PIX Robotics plan to collaborate on researching and implementing best domestic and international practices for business process optimization through software robotics. A special focus will be placed on preparing methodological materials and recommendations for replicating successful RPA cases across the industry.
The agreement was signed on October 15, 2025, during Russian Energy Week — the country’s premier platform for discussing the future of energy and technology. The event symbolizes the nuclear industry’s strategic commitment to technological leadership and the active adoption of advanced digital solutions.
The partnership with a major energy-sector leader will not only accelerate digital transformation but also establish new standards for RPA implementation in the power industry.
