Russia’s Digital Overhaul Accelerates Elder Care Services
New online tools in the Republic of Buryatia have slashed processing times for elder‑care aid by 43 %, halved paperwork requirements and reduced in‑person visits fourfold. Russian officials say a suite of digital services is also boosting traffic management, environmental monitoring and citizen support across the region.
In Buryatia, relatives of seniors and people with disabilities can now apply remotely for home‑care assistance through the “Life Situation” portal on the federal government’s services website. According to reports in Moskovsky Komsomolets, this rollout has cut service delivery times by 43 %, reduced the number of required documents by 50 %, and slashed the need for office visits by 75 %.
Beyond elder‑care, Buryatia’s “Governor’s Dashboard” is proving to be a powerful tool for tracking the implementation of federal directives and national projects in real time. Officials say the platform offers transparent oversight of progress on tasks ranging from infrastructure upgrades to social programs.
A voice assistant named “Ulana” has also been deployed to handle citizen inquiries, effectively doubling the speed at which requests are processed. By automating routine responses, regional administrators report that human operators can now focus on complex cases that require personalized attention.
Traffic flow has improved thanks to an intelligent transportation system that reprogrammed 86 traffic lights, integrated data from 143 video‑surveillance cameras, and updated bus‑stop displays. Local authorities credit these upgrades with a 15 % reduction in congestion in urban centers.
Environmental enforcement has been strengthened through AI‑powered cameras that detect illegal dumping. When a violation is captured, the system forwards evidence to an operator who can then issue fines, helping to keep streets cleaner and discouraging littering.
Taken together, these digital initiatives are accelerating access to government assistance, enhancing service quality, and making citizen‑government interactions more transparent and efficient.
