Jarvis AI Joins Russia’s Software Registry
Jarvis AI, an AI platform built for the insurance industry, has been added to Russia’s official registry of software. Developed by Virtu Systems, the product uses modern artificial intelligence technology and meets domestic software substitution requirements, making it available to insurance companies.
The platform, developed by a member of the Skolkovo Innovation Center, can help insurance agents attract more customers. More deals can move forward without requiring extra time from agents, while customers gain a better understanding of insurance. Company executives also stand to benefit: by adopting the digital solution, they can offload some of their everyday administrative work and manage twice as many agents as before.
Four Specialized Modules Drive Jarvis AI’s Success
Virtu Systems’ Jarvis AI is one of the first Russian AI platforms for the insurance industry to be added to the Unified Register of Russian Computer Programs and Databases. Its registry entry number is 35,483. The platform consists of four modules, designed for customers, agents, managers, and trainers.
In their personal accounts, users can view all their insurance policies, coverage terms, and policy history. When needed, Jarvis AI’s virtual assistants can explain how coverage works, how to make installment payments, how to renew a policy, and how to file a claim when an insured event occurs. The AI assistants can also introduce customers to new insurance products that may interest them.
The agent’s AI hub can recommend products based on a customer’s profile, prepare quotes and commercial proposals, and supply persuasive supporting arguments. It also sends reminders about important dates, agreements, and plans. Insurance agents can use the same module to complete training, consult their direct manager, and access the documents they need. These capabilities save agents time they can put toward conversations with customers and attracting new business.
Executives Hand Routine Tasks to a Virtual Assistant
A typical insurance executive can directly support only 15 to 20 employees. Advising team members takes considerable time: managers need to help each person find solutions, track progress toward sales targets, and analyze calls. Jarvis AI now takes some of that work off their hands. It answers common questions, plans sales activities, and monitors the performance of the entire team. When the project’s pilot was tested with the participation of a major insurance company, the results came quickly: managers took on twice as many agents, and the company expanded its agent network by 50% without increasing headcount.
The fourth module is the trainer’s AI hub. It helps build agent training programs by developing courses and tests based on materials such as insurance rules and product guides, organizing personalized training, and evaluating results. During the pilot, new agents closed their first deals in just two weeks, rather than after several months, while their attrition rate fell by 15%. The cost of fully onboarding a new employee also dropped by 20%.
A Mark of Quality and Security
Adding Jarvis AI to Russia’s Unified Register of Software is a step forward in the platform’s continued development and successful adoption.
Inclusion in the registry signals that the government recognizes the software, and that experts have verified its Russian origin and confirmed that it meets domestic software substitution requirements and can be used in critical information infrastructure. This means that even companies with the strictest security requirements, along with government organizations, can use Jarvis AI without difficulty. The developer can also pursue government contracts.
Registry inclusion will make it much easier to market the digital product to companies that require software to have official Russian status. With the AI platform, insurers can attract more customers and improve productivity. Ordinary people across Russia, in turn, can get timely advice on insurance products, compare offers, and choose the most cost-effective options.
Russia’s software registry addresses several strategic goals: supporting domestic developers, stimulating the IT industry, and allowing organizations and companies to use software without conducting a separate review. In that sense, the registry serves as a kind of quality mark: if a program is listed, organizations can feel confident about using it. In the future, Jarvis AI could be offered to customers in international markets, including CIS and Eurasian Economic Union countries and selected nations in the Global South. Successful expansion will require localizing the interface, adapting the platform to local laws, and integrating it with foreign insurers’ information systems.
