Majordom Becomes the Top App for Apartment Building Management in Russia
The Majordom app, developed by IT company Filosof t, ranked first in the 2025 user ratings of mobile services for managing apartment buildings, highlighting how digital tools are reshaping one of Russia’s most conservative utility sectors.
User Recognition and the Source of Success
This result reflects more than the rising popularity of a single application. It points to a sustained shift toward digital transformation in housing and communal services, a sector traditionally resistant to change.
Majordom’s leadership is supported by balanced ratings across app stores, with a score of 4.7 on Google Play and 3.8 on the App Store. By comparison, several competing services show gaps of more than one point between platforms, indicating adaptation issues. Majordom’s consistently high performance suggests a stable and well-designed user experience regardless of operating system.
User reviews frequently highlight the value of centralizing daily utility tasks. Through a single app, residents can submit meter readings, pay utility bills, file requests with management companies, unlock building doors using Face ID or a smartphone, and access building news. Digital tools also have a measurable impact on payment discipline. According to research by Doma.ai, management companies that adopted digital services saw the share of on-time utility payments increase by 12% over one year.
Market Outlook and PropTech Trends
Majordom’s success is part of a broader surge in Russia’s PropTech market. In 2024, the sector’s turnover reached 38.8 billion rubles (approximately $465 million), representing growth of about 21% since 2022. Analysts expect the market to expand to roughly 55 billion rubles (about $660 million) by 2026. More than 60% of the real estate market is already involved in this transformation.
Future growth is driven by several vectors, including deeper integration with IoT systems and smart city infrastructure. In this model, the platform becomes more than a user interface. It evolves into a central controller for a building’s engineering systems, analyzing data to optimize resource consumption.
Filosof t’s partnerships with major regional developers reflect growing demand in markets where digital solutions are no longer viewed as premium add-ons but as baseline quality standards. Industry-specific expertise allows the product to be adapted for regions with similar housing and utility structures.
Beyond resident communication, the platform also provides tools for internal automation at management companies, including CRM functions, task management, analytics, and support for developers in property sales.
From Smart Home to Integrated Ecosystem
Majordom’s rapid development over the past three years explains its current market position. The product has evolved from a smart apartment management system into a multi-sided platform connecting residents, management companies, and developers.
In 2023, the platform introduced core features such as smart widgets, automation scenarios, neighbor chat functions, and its first service marketplace developed in partnership with management companies.
In 2024, the focus shifted to integration with external ecosystems and devices. Support was added for Sber smart home devices using the Zigbee protocol, along with integrations with voice assistants Alice and Salut. Partnerships were also established with metering device manufacturers, including WAVIoT and Pulsar, enabling automatic transmission of meter readings.
In 2025, the platform prioritized artificial intelligence and geographic expansion. AI capabilities based on GigaChat were integrated to automatically categorize resident requests and assist management company staff in drafting responses. A developer partnership program was also launched, including collaboration with the Kostroma-based company Stro iNova, which adopted Majordom as a standard feature in all new apartments.
Consistency as a Competitive Advantage
Majordom’s top position in user rankings is a logical outcome of consistent ecosystem development focused on the needs of all real estate market participants. The case illustrates how digitalization can transform housing and communal services from a source of routine problems into a space for technological innovation that improves quality of life, transparency, and operational efficiency.
The success of a domestic solution amid import substitution and rising demand for PropTech creates significant opportunities for further growth, both within Russia and potentially in external markets.
