Russian Government Agencies Boost Efficiency With AI
Across Russia’s regions, artificial intelligence is being actively integrated into public administration, and early results from live projects show that government agencies are working more efficiently while residents receive faster and higher-quality public services.
Digital Regions
Over the past several years, the adoption of AI has become one of the core priorities in Russia’s regional public administration, shaping the sector’s long-term trajectory. Federal authorities have moved from pilot initiatives to the systematic scaling of AI solutions across regions. In evaluating progress, the main criterion is no longer the sheer number of projects launched but their real-world performance and service quality. Other benchmarks include whether systems are fully operational, compliance with information security requirements, and similar factors.
To systematize these initiatives and monitor digital transformation at the regional level, a dedicated Digital Region portal has been created. The platform catalogs all relevant data on AI deployments and serves as a central reference point for policymakers and administrators.
The portal operates with the participation of the AI Development Center under the Government of the Russian Federation. As of late December 2025, it aggregates 397 AI solutions that have been published and implemented across 65 Russian regions.
Beyond federal support, regional initiatives also play a significant role in AI adoption. Rankings already exist that measure both the depth and scale of AI deployment at the regional level. At the same time, regions that lack the resources to develop their own systems can implement standardized AI solutions produced at the federal level, lowering the barrier to entry.
Smarter Assistants, Not Replacements
Experts emphasize that artificial intelligence will never fully replace human public servants. Too many aspects of analysis and decision-making cannot be reduced to generalized algorithms. What AI can do, however, is significantly ease the workload of staff by removing routine, mechanical tasks. It also proves highly effective when large volumes of information must be processed quickly.
The rollout of AI projects in public administration is set to continue. For users, AI-powered chatbots on government websites are already becoming routine. In the future, these digital assistants are expected to become more adaptive, helping citizens resolve specific cases rather than simply providing generic information. Progress is already visible, particularly in certain healthcare-related services. Mechanical functions such as data search and classification, booking appointments with specific specialists, and receiving or issuing documents are likely to be almost entirely delegated to AI in the foreseeable future.
Regional Leaders
Some regional AI projects have demonstrated such strong results that they are now viewed as best-practice models. In Tatarstan, an AI-based system for monitoring the urban environment tracks road conditions, street cleanliness, and the state of municipal infrastructure. As a result, street cleaning after snowfalls has become 50% faster, and road defects are now detected within one hour instead of the previous two-day timeframe.
Another example comes from the Novosibirsk region, where AI services assist staff in processing documents and residents’ requests. AI is also used to generate minutes from working meetings. These tools free up to 60% of employees’ working time, allowing staff to focus directly on resolving substantive issues.
The Tyumen region has also emerged as a leader in AI adoption. There, artificial intelligence is used to monitor traffic flows, achieving accident detection accuracy of up to 70%. This data supports more effective public transport route planning and helps reduce accident rates. The region also operates an AI system for registering and processing residents’ inquiries. In addition, video analytics tools have helped law enforcement solve more than two dozen crimes and detain around 60 wanted individuals in just the first half of the past year.
Saving Time for Citizens
Taken together, AI technologies are not simply reforming public administration but fundamentally reshaping how it works. Significant risks remain. Developers must carefully address data security and privacy, resilience against cyberattacks, and the accuracy of analytical outputs, especially when AI systems are used to support decisions based on citizens’ requests.
Even so, AI assistants are already making government operations faster and more efficient. Residents in Russian regions can resolve many issues on the same day they submit a request, without leaving home, saving time and energy for other priorities.
