Russia’s Gosuslugi portal launches a “life situation” option for new and expectant parents
Service bundles that bring together multiple government procedures around a single real-life task are gaining traction in Russia. Over time, this approach could form the foundation for unified digital citizen profiles.

One interface for a complex task
Russia’s state digital services portal, Gosuslugi, has launched a new life situation option titled Planning and the Birth of a Child. The service allows citizens to obtain a child’s birth certificate, register the child’s place of residence, and access information on, and apply for, all available government support measures for pregnant women and families with children through a single interface.
In practice, this significantly simplifies bureaucratic processes. It reduces the administrative burden on citizens, saves time for those who have just become parents or are planning to do so in the coming months, and eliminates the need to navigate multiple agencies and digital forms.
Beyond easing the workload for users, the new option also improves the efficiency of social services themselves. Support for young families becomes more accessible, which in turn can have a positive impact on the country’s demographic outlook. Integrating key procedures and benefits into one digital interface is a straightforward but powerful solution, intuitive for users and transparent in execution.

A model for digital government interaction
The launch of life situation services is part of a broader strategy to digitize public services. At its core is the creation of a unified digital interface where users receive a complete package of services without switching between government departments.
Such solutions also deliver a strong social impact by increasing convenience, accessibility, and the speed at which support is provided. If the service continues to grow in popularity and functionality, for example through integration with calendars, reminders, or consultation support, it could become a template for digital services in other domains, including healthcare and education.
This approach may also serve as a model for government–citizen digital interaction that is of interest to other countries pursuing similar social service digitization, even if it is not designed as a directly exportable product.

A growing catalogue of life situations
The life situation service model was introduced on the federal Gosuslugi portal relatively recently, in 2023, but has already seen rapid expansion, indicating strong demand among users. By the end of 2025, authorities plan to launch 70 federal and 425 regional life situations, covering a wide range of needs, from family-related matters to housing construction and protection against fraud.
Throughout 2025, dozens of new life situations were designed, including enrollment in colleges and technical schools, children’s recreation and health programs, access to free legal aid, property purchases, and dealing with the loss of a loved one. Even this partial list illustrates the breadth of topics and the growing public recognition of the service.
Several life situations are already operational and combine multiple services around specific tasks. For example, Retirement allows users to complete all related procedures, including digital documentation. Notary Services enables appointment booking and document preparation. Large Families offers a comprehensive set of tools for claiming benefits and formalizing legal rights.
A foundation for unified digital profiles
The new life situation for planning and childbirth represents an important step toward standardized digital services for families and future parents. It simplifies bureaucratic procedures while increasing the convenience and accessibility of government services. The solution benefits citizens directly and at the same time strengthens Russia’s overall digital infrastructure.

Looking ahead, further functional expansion is likely. Additional navigation tools, automated notifications, and deeper integration with mobile applications could be introduced. Personalized recommendations and support mechanisms, such as individual guidance or consultations, may also follow. Over time, services built around life situations are expected to form the backbone of unified digital citizen profiles in Russia.









































