Credit Conveyor: Metallinvestbank Goes Fully Digital
Russia’s fintech sector is accelerating automation. More banks are moving their products from “manual mode” into fully digital decision-making cycles, transforming how retail and corporate clients access credit.
A New Digital Leader
Metallinvestbank has emerged as one of Russia’s fintech frontrunners this year by completing a large-scale project to fully automate its retail lending. The solution was built on the low-code FIS Platform, whose open code base allows the bank to independently develop and roll out new tools.
Consumer loans, credit cards, payment holidays, refinancing, and debt restructuring—all of these processes are now managed through digital credit pipelines. Last year, Metallinvestbank partnered with the same vendor, Financial Information Systems (FIS), to digitize B2B lending and corporate debt collection.
How the System Works
At the core of the project is a unified application gateway for both retail and corporate clients. This streamlines customer interactions while enabling end-to-end data processing.
The new system is integrated with at least 20 external and internal services, including the bank’s automated core banking system (ABS), the national Digital Citizen Profile, SMEV (inter-agency data exchange), credit bureaus, Kontur.Focus, DaData, and other state and commercial databases.
As a result, the bank can now run real-time scoring, identity verification, and decision-making with minimal human involvement.
Competitive Advantages
The FIS Platform allows Metallinvestbank to customize credit products, launch new offers quickly, and scale decision-making logic without overhauling its IT infrastructure.
“The key to this case,” explained Alexey Smirnov, Development Director at FIS, “is that we not only delivered a turnkey Russian solution for credit automation, but also transferred implementation and system development control to Metallinvestbank. This supports the bank’s digital sovereignty and its ability to grow its business and resources independently.”
The project reduces operating costs while improving customer service—critical in the competitive retail credit market, where speed and convenience increasingly drive consumer choice.
Why Flexible Platforms Win
FIS is a notable player in no-code platforms and BPM systems, with clients including Sovcombank, PSB, and Bank Rossiya. Metallinvestbank’s deployment is part of a growing list of use cases.
Other banks—such as Fora-Bank and Ural FD (Dom.ru)—have adopted FIS for SME lending and corporate debt collection, while Expobank used it as early as 2020 to support auto-loan decision-making.
Together, these projects highlight a broader trend: regional and mid-sized banks are increasingly adopting modular, flexible platforms that enable product customization, faster market response, and reduced reliance on foreign vendors. For emerging markets—like the EAEU, Latin America, and Africa—where regulatory frameworks resemble Russia’s but fintech ecosystems remain underdeveloped, FIS offers clear advantages: flexibility, government integration, and low entry barriers.
In short, credit automation is no longer the privilege of major system banks. With platforms like FIS, it is becoming accessible, scalable, and strategically valuable for the entire industry.
