A Russian Company Has Deployed a Tariff AI Agent in a Government Ministry
A Russian regional government is testing a breakthrough multi‑agent AI assistant that analyzes regulations in real time and helps officials make faster, more accurate decisions
A Novel AI Assistant for Tariff Regulation
At the AI Journey 2025 conference, Sber unveiled a multi‑agent AI assistant developed for the Department of Tariff Regulation of the Voronezh Region. Built on the GigaChat MAX platform, the system has no direct global equivalents.
The assistant engages users in dialogue, clarifies requests, identifies which tariff domain the inquiry belongs to, and activates the appropriate specialized AI agent. Using a structured knowledge base, it generates an analytical response with conclusions and recommendations — and answers follow‑up questions in real time.
Alexander Abramkin, Chairman of Sberbank’s Central Black Earth Branch, notes that the AI takes over routine tasks: document analysis, preparation of consolidated summaries, and extraction of relevant legal references.
Boosting Government Efficiency
Pilot results show significant gains. Processing time for complex inquiries decreased five‑fold, while staff workload dropped by 20 percent. The solution may soon expand to other regions of Russia’s Black Earth area.
Toward Smarter Public Services
The project reflects a broader shift in Russia toward intelligent government tools that improve transparency, speed, and service quality. By offloading repetitive analytical work, the system frees human specialists for strategic tasks, supports more consistent decision‑making, and reduces the risk of error.
If scaled nationally, such AI‑driven assistants could become standard components of public administration — from tariff regulation and budgeting to licensing, housing utilities, and citizen services.
