Gosuslugi to Notify Tourists About Travel Package Contracts
Tourists will begin receiving notifications through Gosuslugi (Russia’s public services portal) about travel package contracts and changes to their terms. A government resolution introducing the measure has taken effect, the Russian Union of Travel Industry (RUTI) reports.
The information will come from the Unified Electronic Voucher Information System (Edinaya informatsionnaya sistema elektronnykh putevok), where tour operators submit contract details. Tourists will be able to check information about their trips and compare the terms of their contracts with the details in their travel vouchers. An extract obtained through Gosuslugi could serve as evidence in court, said Georgy Mokhov, RUTI vice president.
Domestic and inbound tour operators have been slow to connect to the system. According to a survey of 100 companies conducted by the Yuridicheskiye Novosti – Turizm (Legal News – Tourism) channel, 22% already submit information to the Unified Electronic Voucher Information System, while 51% do not plan to do so. They are counting on a bill from the Ministry of Economic Development that would exempt them from mandatory data submission.
The grace period for submitting information to the Unified Electronic Voucher Information System ended on September 1, 2026. Since March 1, 2026, a travel package for domestic and inbound tourism has been defined as accommodation combined with one additional service: a transfer, an excursion, or a guide service.
RUTI supports notifying tourists through Gosuslugi but advocates exempting domestic and inbound tour operators from the data submission requirement while retaining it for outbound tourism.
