Skip the Bank Visit: SberBusiness Simplifies Life for Entrepreneurs
As digital transformation accelerates, some long-standing practices in how companies interact with banks are starting to look outdated. Until recently, granting signature authority to a new employee required an in-person trip to a bank office with a stack of documents. Sber has now moved this process fully online.
A Process That Takes Just Minutes
The bank has introduced the ability to add an employee with signature rights to the SberBusiness platform remotely. It is a significant step toward simplifying workflows for business clients.
Previously, registering a new user—such as a company’s chief accountant or director—could consume an entire day, including document preparation and a bank office visit. Now, it can be done in less than an hour.
A manager creates a request in the SberBusiness app, the employee receives a push notification on their phone or computer, and confirms their role with the company. The system automatically generates a power of attorney, which the manager signs digitally. The entire process takes place inside a secure digital profile with two-factor authentication and data tokenization.
Value for Small and Medium Businesses
According to Sber’s estimates, about 20,000 users with financial document signing rights are registered in the system each month. This time savings frees companies to focus on growth, customer service, or strategic planning.
For small and medium-sized enterprises, where every staff member matters and speed directly impacts competitiveness, automating this routine task carries enormous economic importance.
From Office Visits to Smartphones
The new feature is a logical continuation of Sber’s long-term digital ecosystem strategy. The bank launched remote services for legal entities back in 2009. In 2014, it released the first version of the SberBusiness mobile app for SMEs, and in 2019 rolled out a new version with automated document management and remote financial control.
By 2020, Sber introduced online registration for sole proprietors and LLCs, including account opening with no fees or duties. Now, with remote signature authorization, the bank has closed the last gap in its fully digital service chain.
In the coming years, integration with HR systems such as 1C, Kontur.Bukhgalteriya, and MoySklad is expected, enabling automatic synchronization of new employee data.
What Comes Next
Russia’s digital economy continues to advance steadily, with IT solutions automating many aspects of business. Banks have naturally become leaders in this transformation.
Experts predict that by 2027, most banking operations for businesses will take place without office visits. By implementing such solutions, Sber is reinforcing its role as a key player in the digital economy—not just as a money repository, but as a full-fledged service hub for SMEs.
The SberBusiness ecosystem is tailored to Russia’s market but has the potential to expand internationally, particularly in regions where SME digitalization is accelerating. Its model—built on digital signatures, unified profiles, and automated oversight—could be adapted across CIS countries, Asia, and Latin America.
