F6 Automates Partner Operations Through Its Own Portal
Russian cybersecurity company F6 has digitized its partner workflow. The company's partner portal now includes a Customer Showcase tool built on the ELMA365 platform.
Previously, deals with partners were coordinated through email correspondence and phone calls, while data was lost during manual transfers between systems. Now the entire process is handled through a single portal that brings together CRM, document management and financial processes.
The implementation was completed in three stages. First, partners were given the ability to register projects through the portal, where the system automatically converts an application into a lead and then into a deal in the CRM. Next, current commercial materials were added to the portal. The third stage introduced the Customer Showcase, which automated the preparation of proposals for specific customers, a task previously performed manually by partners.
According to the company, the time required to authorize a prospective customer has been cut in half, and errors caused by manual data transfers have been eliminated.
